Repair, maintenance, and technical service for private coffee lovers, gastronomy, and businesses. In our workshop in Dresden, we combine more than 10 years of experience with transparent advice and clean technical work.
- Focus on espresso machines & coffee grinders
- For private and commercial customers
- Diagnosis & cost estimate before repair
- Original manufacturer parts, where available and suitable
- Our own workshop at Jagdweg 1–3 in Dresden
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PRIVATE CUSTOMERS LEARN MORESo that good espresso at home is not left to chance.
Service, repair, and maintenance for portafilter machines and coffee grinders. We also assist with commissioning, purchasing decisions, and proper handling of your setup.
✓ Transparent diagnosis
✓ Repairs only after approval
✓ Consulting & training
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BUSINESS CUSTOMERS LEARN MORETechnical service, when availability matters.
For cafés, restaurants, hotels, offices, and other commercial businesses. In addition to workshop service, we offer additional solutions to minimize downtime.
✓ Emergency & On-site Service
✓ Loaner machines upon request
✓ Maintenance & Service contracts
Transparent from inquiry to return
Customers should always know what's happening with their device. That's why we work with a clear service process – based on the same fundamental logic for both private and business customers.
Important: The cost of the analysis will be credited if the repair is carried out by FAM Kaffeetechnik. If major additional defects become apparent during the repair, we will consult with you before proceeding with further work.
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01 - Maintenance & Service Cleaning, descaling, inspection, wear parts, and technical checks – tailored to the machine and its use.
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02 - Repair Structured troubleshooting, diagnostics, and cost estimate. Repairs will only be carried out after explicit approval.
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03 - Restoration & General Overhaul Technical and, upon request, optical refurbishment for machines and mills that are to be preserved.
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04 - Consultation, Purchase & Training Support for selection, commissioning, purchase and sale, and safe and reproducible work on the setup.
Commercial Emergency Service in Dresden
For business customers in Dresden and within approx. 20 km surroundings, we offer an emergency service – especially for espresso machines and coffee grinders. Between 8:00 AM and 5:00 PM, an intervention is usually planned within 2–3 hours.
✓ On-site intervention for suitable error patterns
✓ Loan machine upon request and availability
✓ For serious problems, bring the machine prepared if possible
✓ Fully automatic machines are inspected; for complex defects, quick operational readiness takes precedence over an unrealistic immediate repair
Emergency Hotline: 01520 9088706
Workshop knowledge meets gastronomy experience
Good coffee technology doesn't end with repairing a component. What's crucial is how the machine performs in daily operation. This is precisely where FAM Kaffeetechnik combines technical workshop knowledge with experience from the hospitality industry.
Experience - For more than ten years, we have been working on coffee machines and grinders – from private setups to heavily used catering equipment.
Own workshop - Diagnosis, repair, and refurbishment are carried out in our own workshop at Jagdweg 1–3 in 01159 Dresden.
Clear decisions - Diagnosis and cost estimate precede any repair. Additional major defects will not be addressed without prior consultation.
Broad expertise - We work with numerous manufacturers and models and, where available and suitable, use original manufacturer parts.
Frequently Asked Questions for FAM Kaffeetechnik
Which devices does FAM Kaffeetechnik repair?
Our focus is on portafilter machines and coffee grinders. In addition, we also look at fully automatic machines and check which repair or service solution makes technical sense.
Do you work for residential and commercial clients?
Yes. The basic service process is transparent for both target groups. Business customers also receive options such as emergency and on-site service, rental machines, and maintenance and service contracts.
Is a repair carried out automatically?
No. After diagnosis, customers receive a cost estimate. The repair will only be carried out after approval. In the event of additional major defects being identified, we will consult with you again.
Where is the workshop located?
FAM Kaffeetechnik is located at Jagdweg 1–3, 01159 Dresden.