A good coffee grinder helps determine the quality in the cup every day. FAM Kaffeetechnik supports coffee grinders throughout their entire life cycle – from maintenance and repair to general overhaul, purchasing advice, and training. In our workshop in Dresden, we combine technical experience with a transparent service process.
- Service, maintenance and repair of coffee grinders
- Restoration and general overhaul of high-quality or older grinders
- Purchase and sale of used coffee grinders
- Buying advice for grinders, portafilters and suitable espresso setups
- Training on grind size, dosage, cleaning and reproducible processes
- Over 10 years of experience
- Original parts from manufacturers
- Workshop in Dresden
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PRIVATE Personal Customer ServiceMaintenance, repair, consultation, reconditioning and training for a mill that operates reliably and reproducibly.
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COMMERCIAL Commercial ServiceAdditionally, plannable maintenance, service contracts, and in suitable cases, emergency and on-site service for operationally critical technology.
From the home grinder to the commercial grinder
We work on a wide range of electric coffee grinders and use original manufacturer parts where available and intended for the specific model.
Among others, we service common home, prosumer, and commercial grinders from various manufacturers. For rare models, it's best to clarify acceptance and spare part availability beforehand based on manufacturer, model, and photos.
Depending on the grinder, we check, among other things, the grinding mechanism, burrs, adjustment mechanism, chute, bearings, motor, dosing, and electronics. Upon request, we will examine the grinder together with the espresso machine, as grind size, dosing, and machine must fit together as a setup.
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01 - Service & Repair CONTACT USMaintenance, cleaning, error diagnosis, grinding burrs, and repair with a transparent cost estimate.
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02 - Restoration & Overhaul CONTACT USTechnically overhaul high-quality and older grinders, rectify wear, and precisely readjust them.
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03 - Buying & Selling CONTACT USOffer a coffee grinder or inquire about a technically inspected or reconditioned used grinder.
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Our Service Process - 4 steps back to enjoying perfect espresso
01 - Inquiry & Handover
You describe the mill and the malfunction. We will record the anomalies during the handover.
02 - Diagnosis & Cost Estimate
We assess the cause, technical condition, and necessary effort, then provide a cost estimate.
03 - Release & Repair
Only after your approval will we carry out the agreed maintenance or repair work.
04 - Test & Return
After a function and grinding test, you will receive your grinder back. We will discuss any additional defects with you beforehand.
First understand what's going on. Then decide.
Full cost transparency before repair - After the diagnosis, you will receive a cost estimate. A repair will only be carried out after your prior approval.
- The costs of the analysis will be credited towards a subsequent repair carried out by FAM.
- You decide whether the repair should be carried out based on the diagnosis.
- Should additional major defects become apparent during the repair, we will discuss the next steps with you in advance.
- This way, the effort, decision, and costs remain transparent for you.
Frequent Questions About Coffee Grinders
Which coffee grinders does FAM Kaffeetechnik service?
We service electric coffee grinders from many common manufacturers for private and commercial customers. For rare, very old, or special models, we check the availability of spare parts and serviceability beforehand.
Can I have my coffee grinder serviced even if there's no specific defect?
Yes. Regular cleaning and technical inspection can detect deposits, wear on burrs, adjustment mechanisms, or bearings early on and helps to maintain consistent grind quality.
Will it be repaired without my consent?
No. After the diagnosis, you will receive a cost estimate. Repairs will only commence after your approval. Should additional repair needs become apparent during the work, we will consult with you beforehand.
Can FAM also check if the grinder is compatible with the portafilter?
Yes. Grinder and portafilter directly influence each other in the espresso workflow. Therefore, upon request, we consider the entire setup during consultation, commissioning, and training.
Where is the workshop located?
Our workshop is located at Jagdweg 1–3, 01159 Dresden.